Services
TCG Communications is your outsourced internal IT helpdesk. We have structured five service programs designed to provide reliable, dependable, and resilient solutions using the industry's best practices.
TCGDesk
TCGDesk is a comprehensive IT support service offered by TCG Communications that provides businesses with reliable and efficient technical support for their IT needs. The service includes remote and on-site support for desktops, laptops, servers, and other IT equipment, as well as software and application support.
One of the key benefits of TCGDesk is that it offers businesses access to a team of experienced IT professionals who are available to provide technical support and troubleshooting as needed. Whether businesses need help setting up new equipment or resolving a technical issue, the TCGDesk team is there to help.
Additionally, TCGDesk offers proactive maintenance and monitoring to help prevent IT issues before they occur. This includes regular software updates, security patches, and virus scans to ensure that IT equipment is running at peak performance and protected from security threats.
The cost of TCGDesk varies depending on the level of support needed, and is typically billed on a monthly basis. This provides businesses with a predictable monthly expense for their IT support needs, and eliminates the need for costly on-site IT staff.
Overall, TCGDesk is an ideal IT support solution for businesses that need reliable, efficient, and cost-effective technical support. By partnering with TCG Communications and leveraging their expertise in IT support services, businesses can focus on their core operations and leave the IT management to the experts.
TCGVoice
TCGVoice is a comprehensive, cloud-based phone system solution offered by TCG Communications that provides businesses with a reliable and flexible way to manage their communications. The service includes a hosted 3CX PBX server at TCG's private datacenter, along with the Enterprise license from 3CX that offers unlimited SMS and voice trunks on a per extension basis.
One of the key benefits of TCGVoice is that it offers businesses the ability to easily manage their phone system without the need for on-premises equipment or hardware. This provides businesses with the flexibility to scale their phone system up or down as needed and allows employees to work remotely or from different locations without any disruption in phone service.
Additionally, TCG Communications offers Yealink IP phones that can be purchased for an extra fee. These phones are fully compatible with the TCGVoice service and are easy to set up and use.
The monthly cost of TCGVoice is $20 per extension, which includes the Enterprise license and unlimited SMS and voice trunks. This provides businesses with a cost-effective way to manage their phone system, without any surprise costs or fees.
Overall, TCGVoice is an ideal phone system solution for businesses that need a reliable, flexible, and cost-effective way to manage their communications. By partnering with TCG Communications and leveraging their expertise in hosted PBX solutions, businesses can focus on their core operations and leave the phone system management to the experts.
TCGConnect
TCGConnect is a comprehensive IT service offered by TCG Communications that provides businesses with a reliable and secure network infrastructure. The service includes the rental of Arista Micro Edge routers with 1 GB of LTE backup service, as well as software and support costs. With TCGConnect, businesses can have peace of mind knowing that they have access to the latest hardware and software technology to support their IT needs.
One of the key benefits of TCGConnect is that it provides businesses with a high level of network redundancy. The 1 GB of LTE backup service ensures that if the primary internet connection fails, business operations can continue without interruption. Additionally, TCG Communications tunnels all business traffic to a managed layer seven Arista NGFW hosted at their private datacenter, providing businesses with an additional layer of security.
The monthly fee for TCGConnect is $150 per month, which includes all hardware, software, and support costs. This provides businesses with a predictable monthly expense and eliminates the need for costly upfront investments in hardware and software.
Overall, TCGConnect is an ideal IT service for businesses that need a reliable, secure, and cost-effective network infrastructure. By partnering with TCG Communications and leveraging their expertise in network infrastructure, businesses can focus on their core operations and leave the IT management to the experts.
TCGCloud
TCGCloud is a comprehensive SaaS reselling service offered by TCG Communications that provides businesses with access to a wide range of cloud-based software applications through a network of master agents. TCGCloud enables businesses to easily find, purchase, and manage the software applications they need to run their operations efficiently.
One of the key benefits of TCGCloud is that it offers businesses access to a curated selection of SaaS products through a single marketplace. This eliminates the need for businesses to spend time researching and evaluating different software applications, and allows them to quickly find and purchase the products they need.
Additionally, TCGCloud offers businesses access to a network of master agents who can provide guidance and support throughout the software purchase process. This ensures that businesses can make informed decisions about the software they choose, and have the support they need to get the most out of their investment.
The cost of TCGCloud varies depending on the software applications selected, and is typically billed on a monthly or annual basis. This provides businesses with a predictable expense for their software needs, and eliminates the need for costly upfront investments in software licenses.
Overall, TCGCloud is an ideal SaaS reselling solution for businesses that need access to a wide range of cloud-based software applications. By partnering with TCG Communications and leveraging their expertise in SaaS reselling services, businesses can easily find and purchase the software applications they need to run their operations efficiently.
TCGAdvise
TCGAdvise is a comprehensive IT consulting and project management service offered by TCG Communications that provides businesses with guidance and support in developing IT business plans and managing IT projects. The service includes working with customers to understand their IT needs and goals, developing customized IT business plans, and managing the execution of IT projects.
One of the key benefits of TCGAdvise is that it offers businesses access to a team of experienced IT consultants who are available to provide guidance and support throughout the IT planning and project execution process. Whether businesses need help developing an IT strategy, evaluating technology solutions, or managing an IT project, the TCGAdvise team is there to help.
Additionally, TCGAdvise works closely with IT-based vendors to ensure that businesses have access to the latest technology solutions and services that align with their IT business plans. This ensures that businesses can make informed decisions about their technology investments, and have access to the support they need to implement those investments effectively.
The cost of TCGAdvise varies depending on the scope of the consulting and project management services required, and is typically billed on an hourly or project basis. This provides businesses with a cost-effective way to access IT consulting and project management services without the need for costly in-house IT staff.
Overall, TCGAdvise is an ideal IT consulting and project management solution for businesses that need guidance and support in developing IT business plans and managing IT projects. By partnering with TCG Communications and leveraging their expertise in IT consulting and project management services, businesses can make informed decisions about their technology investments and effectively execute their IT projects.
